Tickets

Creating a ticket

This configures the basic settings for your ticket system.

  • /ticket setup [category] [transcript_channel] [support_role] [closed_category] [retention_days] [inactivity_enabled] [inactivity_days] [high_volume_threshold]

Adding ticket types

This creates different ticket types. You can add multiple questions by separating them with the | character.

  • /ticket add [id] [name] [description] (emoji) (questions)

Creating the ticket panel

This sends the ticket creation embed

  • /ticket panel

Managing settings

This is how you change various settings for your ticket system

  • /ticket settings [max_tickets] [naming_pattern] [welcome_message]

Closing a ticket

Close a ticket from within the ticket channel

  • /ticket close (reason)

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